Shipping policy

UPS is our preferred carrier and customers may select the speed of service they desire (though we recommend no longer than 2-day shipping for orders traveling to warmer climates). We process orders for shipping Monday through Wednesday. Local recipients packages may ship as late as Thursday. Orders received after 3 P.M. will be processed the next business day. Orders received Thursday through Sunday will be shipped out on the following Monday, to avoid the possibility of sitting the weekend in a shipping facility.

During the summer months (April 11 through September 30) we must use special shipping methods for chocolate in order to maintain quality standards. Our products are shipped through USPS and UPS in non-refrigerated trucks, and as a result can melt during summer shipments. For most shipments, we will be using compostable corn starch based foam insulated box liners and gel ice packs. A $15 handling fee will be automatically added to the shipping cost of your order to cover the cost of this warm weather shipping. Since this insulated packaging can only be expected to keep the chocolates from melting for a maximum of two days, we are unfortunately unable to offer chocolate shipping to AK and HI during the summer months.